Contact your Parent Specialist. A 14 day notice to your provider is necessary before a change can be made. If the change is due to a health and safety concern the 14 day notice may be waived.
What if I cannot make my appointment for re-certification?
Your Parent Specialist will mail a recert packet with appointment 4-6 weeks prior to your last 2 weeks of authorized child care.
The appointment is scheduled during your last 2 weeks of authorized child care. Certification must be complete before your last date of care or you may risk the termination of child care. If you are unable to make your appointment for any reason please contact your Parent Specialist as soon as possible.
What are my parent fees?
If there is a parent fee it will be based upon the California State Department of Education Family Fee Schedule. Parent will be notified when a parent fee is due and the payment procedures.
What if I cannot pay my fees this month?
Please contact your Parent Specialist or Fiscal Department staff as soon as possible.
What if I have a complaint or concern about my provider?
Please contact your Parent Specialist to discuss any concerns regarding your provider.
